Increase claimant satisfaction, reduce processing cost, and improve speed-to-process with AssuriCare.
We realize COVID-19 has significantly reduced and/or eliminated on-site assessments, making it challenging to determine benefit eligibility. In response, AssuriCare now offers Comprehensive Telephonic Assessments and Comprehensive Virtual Assessments to keep caregivers, assessors and claimants safe by reducing in-person contact.
As an Insurer, you are facing high processing and administrative costs, long claims turnaround times due to the need to handle non-standardized paper claims, and too few resources to manage it all, making it more difficult to manage risk.
We have designed our software to solve these problems. Many of the largest insurers use AssuriCare, and tens of thousands of families, providers and caregivers have used the AssuriCare platform to manage care, make payments and submit insurance claims.
We offer the only fully integrated platform that allows long-term care claimants and providers to more easily manage their care and their business while submitting verified claims seamlessly to any insurer. Our software is securely delivered online, which means your team, claimants and providers simply log in to quickly and securely access all insights and functions within the platform.
AssuriCare digitizes your claims process — increasing your claimants satisfaction, reducing your processing costs, improving your speed-to-process and helping reduce or eliminate overbilling.
Real-Time Visibility into Provider Billing, Activities and Hours
Paperless Invoicing
AssuriCare Provider Network
Customized to each client, our claims portal provides the Insured or a family member with a start-to-finish online guided claims experience that is user-friendly, intuitive and needs-based, while providing insurance teams like yours with real-time visibility into claims status. Our portal is fully integrated and allows each party (Insured, Carrier, TPA, Provider) to seamlessly initiate, integrate and manage their part of the claims process.
Our network of thousands of AssuriCare-connected providers is an additional benefit to share with families. Accessible only from AssuriCare, the Connected Network gives claimants and potential claimants easy access to connect with cost-effective, experienced providers at any level of the care continuum from independent care to facilities.
The Connected Network offers:
We were the first to offer electronic visit verification (EVV) to the long-term care insurance industry, and we are the only company that can process and submit claims from independent providers, registries, home care agencies, assisted living facilities and skilled nursing facilities. Our EVV and online claim submission process significantly reduces billing errors and helps ensure that people receive the documented care they need. Insurers receive a standardized, digital claim invoice regardless of the type of care provider. Further, the invoice data is available real-time within the AssuriCare platform.
AssuriCare offers:
Our robust assessment capabilities mean that you never need to choose between quality, speed and competitive pricing. With deep expertise in care coordination and a network of over 3,000 nurses nationwide, we provide high-quality information to enable carriers to better determine claimants' benefit eligibility and establish an appropriate plan of care, with an eye towards ongoing active claim management. Since our care management offering can be integrated with our LTCfastpay EVV and digital claims submissions, insurers can receive real-time notifications of changes in care needs or care plans, potential recoveries, hospitalizations, or claims closures.
Our Integrated Care Management capabilities include:
Our real-time reporting, analytics and business intelligence software gives you real-time access to pre-built reports to manage risk, run your operation, respond to issues and make data-driven decisions about your claimants, service utilization, risk management and operations.
AssuriCare Insights features:
