---
title: Providers | Agencies
description: AssuriCare helps clients get the care they expect, caregivers get the information they need, and registries get unmatched visibility.
---

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# Agency Operations. Simplified.

Clients get the care they expect, when they expect it and at the right cost. Caregivers get the information they need in one secure location. And you get unmatched visibility and control over the entire process.

![hdr_provider_agency-2](https://www3.assuricare.com/hs-fs/hubfs/hdr_provider_agency-2.jpg?width=480&name=hdr_provider_agency-2.jpg "hdr_provider_agency-2")

### Experience AssuriCare

See why we’re the leading long-term care claims platform connecting insurers, families and providers

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### Provide the best care for your clients

#### AssuriCare simplifies each aspect of agency operations, letting you and your teams focus on providing the best care for your clients and their families.

 

|   | #### **EVV Made Easy** Electronic visit verification is more than just a box to check.  AssuriCare’s EVV platform is accessible by mobile app and telephony, making it easy for clients, caregivers and you to get all the visit details you need, as soon as you need them. |   | #### **Smart Scheduling** AssuriCare allows you to quickly book and manage visits through an intuitive online system and mobile app. Gone are the days of phone tag and back-and-forth emails, leaving you time to focus on what you do best – delivering outstanding long-term care to your clients. |   |
| --- | --- | --- | --- | --- |

 

|   | #### **Fast Billing and Payments** Get paid faster with AssuriCare’s agency electronic billing solution. We make billing insurers and Medicaid a snap, which lets you focus on what matters most - growing your business. |   | #### **Accurate Data when you need it** Get real-time, customizable reporting to make quick, informed decisions. Track caregiver performance, manage multiple offices consistently, and even get alerted before staff licenses or trainings expire. |   |
| --- | --- | --- | --- | --- |

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### Evv & Compliance Made Easy

| - **Automate Medicaid and Insurance Claims** - 21st Century Cures Act compliant electronic billing in 837 and other file formats.  Automatically post 835 format remittance files.  Our platform is also directly interfaced to most state EVV aggregators. | - **Reduce Payroll and Billing Cycle Times** - All caregiver, client, visit, charge, and caregiver reimbursement details are already in the system, eliminating manual data entry and guaranteeing accurate, timely billing & payments. |
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| - **Optimize Caregiver Performance** - Use data from visit verification to measure how your team is doing. Know which caregiver is performing well and who needs a little bit of coaching. | - **Technical Support. On-Demand** - AssuriCare provides technical support to transition your team to the platform as well as continuous guidance to ensure you get the most out of your investment. |

 

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### Scheduling, Simplified 

| - **Smart Client-Caregiver Matching** - Easily see caregiver availability and pick the perfect match based on skill, experience, and geography. | - **Easy Scheduling** - Create orders for single or recurring visits, and customize your calendar to see all visit details by week or month. |
| --- | --- |
| - **Instant Issue Identification** - Our color-coded system makes it easy to identify and fix issues before they become problems. | - **Convenient Change Communication** - Update caregivers and clients of any changes instantly through our mobile app. No more calls and emails. |

 

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### Billing features that save time

| - **Visualize Medicaid Authorization Data** - No more guessing of whether you are over or under Authorization thresholds to maximize revenue. | - **Automated Client Billing and Collection** - Save hours by letting the system automatically email invoices directly to clients or responsible parties. |
| --- | --- |
| - **Electronic Time Sheet Management** - Reduce the back and forth by allowing caregivers to electronically sign off on their completed work before you process payroll. | - **Accurate Caregiver Reimbursement** - Track, report, and export your caregiver data including holiday and overtime calculations to make reimbursements simple & fast. |
| - **Easily Bill Insurance and Medicaid** - AssuriCare is compatible with most insurance requirements -which means fewer forms and approval processes. You can also seamlessly export Medicaid 837 format billing files and automatically post 835 format remittance files. |   |

 

## The AssuriCare Platform for Agencies can include:

#### Online Visit Scheduling and Client Management

Learn More

#### Online Visit Scheduling and Client Management

AssuriCare offers a full suite of advanced capabilities to simplify your main agency management processes. Agencies using AssuriCare have free access to seamless electronic billing to long-term care insurers, and are eligible for potential LTC claimant referrals to increase business growth and profitability.

AssuriCare offers: 

- Comprehensive analytic reporting
- Simple and intuitive visit scheduling
- Caregiver on-boarding tracking and reporting 
- 21st Century Cures Act-compliant Electronic Visit Verification (EVV)
- Referral value tracking
- Easily manage third-party payer claims submissions for public payers (Medicaid and MCOs) and private long-term care insurers 

 

#### LTCfastpay EVV & Claims Submissions

Learn More

#### LTCfastpay EVV & Claims Submissions

The LTCfastpay platform is used by many of the largest long-term care insurers to provide accurate, electronic submissions of long-term care claims. In 2019, tens of thousands of long-term care insurance policyholders and their providers will use the LTCfastpay platform to submit over a half-billion dollars’ worth of service invoices to their insurers, receiving timely payment of benefits due to the more efficient, standardized and verified nature of the claims submissions. 

An unbiased third party, the LTCfastpay platform exists to help streamline and accelerate the claims process for insurers, families and providers.  While many carriers may require the use of the LTCfastpay platform for some or all ongoing claims submissions for different provider types, virtually all insurers will accept LTCfastpay’s submissions as acceptable proof of loss.  

When using the LTCfastpay platform, long-term care insurance policyholders and providers experience faster, more complete and correct payment from the insurers. No discount offer, payment arrangement or provider contract is necessary to become an LTCfastpay-Connected Network provider.

#### Electronic Billing and Collections

Learn More

#### Electronic Billing and Collections

Our Agency Electronic Billing and Collections solution gets you paid faster. It automates electronic payments from clients via credit card or ACH, which lets you focus on growing your core business. The billing and collections solution includes:

- Automated weekly client billing and collection
- Multiple client payment options
- Agency paid via direct deposit
- Year-end tax reporting and filings

#### Caregiver and Office Staff Payroll

Learn More

#### Caregiver and Office Staff Payroll

Our Caregiver and Office Staff Payroll option allows you to easily manage payroll for your core office staff without having to use multiple vendors or a high-cost company like ADP or Paychex. It’s already integrated into the AssuriCare platform. 

- Easy-to-use online access
- Electronic time tracking for hourly employees
- Year-end quarterly tax filings
- Bundled pricing = lower expenses = increased profits

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[contact](https://www3.assuricare.com/about-assuricare/contact-us?hsLang=en)

100 5th Ave. Suite 4010  
Waltham, MA 02451  
Toll free: 844-277-8742  
Secure fax: 781-373-3649

- [For Insurers](https://www3.assuricare.com/insurers)

- [For Providers](https://www3.assuricare.com/providers) 
    - [Agencies](https://www3.assuricare.com/providers/agency)
    - [Registries](https://www3.assuricare.com/providers/registry)
    - [Facilities](https://www3.assuricare.com/providers/facility)
    - [Caregivers](https://www3.assuricare.com/caregiver) 
          - [Independent Caregivers](https://www3.assuricare.com/caregiver/independent)
          - [Registry Caregivers](https://www3.assuricare.com/caregiver/registry-referral)
          - [Agency Caregivers](https://www3.assuricare.com/caregiver/agency)

- [For Families](https://www3.assuricare.com/families)

- [About AssuriCare](https://www2.assuricare.com/about-assuricare-leadership) 
    - [Contact Us](https://www3.assuricare.com/about-assuricare/contact-us)

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AssuriCare® and LTCfastpay® are registered trademarks of AssuriCare LLC. Registered in U.S. Patent and Trademark Office.

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